Privacy Policy
1. Introduction
1.1 We
are committed to safeguarding the privacy of individual customers and customer
personnel.
1.2 This
policy applies where we are acting as a data controller with respect to the
personal data of such persons; in other words, where we determine the purposes
and means of the processing of that personal data.
1.3 We
use cookies on our website. Insofar as those cookies are not strictly necessary
for the provision of our website and services, we will ask you to consent to
our use of cookies when you first visit our website.
1.4 In
this policy, "we", "us" and "our" refer to Discount
Fireworks Ltd.
2. Credit
2.1 This
document was created using a template from Docular (https://seqlegal.com/free-legal-documents/privacy-policy).
3. The personal data that we collect
3.1 In
this Section 3 we have set out the general categories of personal data that we
process and, in the case of personal data that we did not obtain directly from
you, information about the source and specific categories of that data.
3.2 We
may process data enabling us to get in touch with you ("contact data").
The contact data may include your name, email address, telephone number and postal
address. The source of the contact data is you
3.3 We
may process your website user account data ("account data").
The account data may include your account identifier, name, email address,
business name, account creation and modification dates, website settings and
marketing preferences. The primary source of the account data is you, although
some elements of the account data may be generated by our website.
3.4 We
may process information relating to transactions, including purchases of goods
and/or services, that you enter into with us and/or through our website("transaction
data").The transaction data may include your name, your contact
details, your payment card details (or other payment details) and the
transaction details. The source of the transaction data is you.
3.5 We
may process information contained in or relating to any communication that you
send to us or that we send to you ("communication data"). The
communication data may include the communication content and metadata
associated with the communication. Our website will generate the metadata
associated with communications made using the website contact forms.
3.6 We
may process data about your use of our website and services ("usage
data"). The usage data may include your IP address, geographical
location, browser type and version, operating system, referral source, length
of visit, page views and website navigation paths, as well as information about
the timing, frequency and pattern of your service use. The source of the usage
data is our analytics tracking system.
4. Purposes of processing and legal bases
4.1 In
this Section 4, we have set out the purposes for which we may process personal
data and the legal bases of the processing.
4.2 Operations
- We may process your personal data for the purposes of operating our
website, the processing and fulfilment of orders, providing our services,
supplying our goods, generating invoices, bills and other payment-related
documentation, and credit control. The legal basis for this processing is our
legitimate interests, namely the proper administration of our website, services
and business.
4.3 Direct
marketing - We may process contact data, account data and/or transaction
data for the purposes of creating, targeting and sending direct marketing communications
by email, SMS, post and/or fax and making contact by telephone for
marketing-related purposes. The legal basis for this processing our legitimate
interests, namely promoting our business and communicating marketing messages and
offers to our website visitors and service users.
5. Providing your personal data to others
5.1 We
may disclose your personal data to fulfillment related persons or company’s insofar
as reasonably necessary for the purposes of fulfilling your order. I.e. a
delivery company
5.2 Your
personal data held in our website database will be stored on the servers of our
hosting services providers Wickmedia Ltd.
5.4 Financial
transactions relating to our website and services are handled by our payment
services providers, Paypal. We will share transaction data with our
payment services providers only to the extent necessary for the purposes of processing
your payments, refunding such payments and dealing with complaints and queries
relating to such payments and refunds. You can find information about the
payment services providers' privacy policies and practices at paypal.co.uk.
5.5 In
addition to the specific disclosures of personal data set out in this Section
5, we may disclose your personal data where such disclosure is necessary for
compliance with a legal obligation to which we are subject, or in order to
protect your vital interests or the vital interests of another natural person.
We may also disclose your personal data where such disclosure is necessary for
the establishment, exercise, or defence of legal claims, whether in court
proceedings or in an administrative or out-of-court procedure.
6. Retaining and deleting personal data
6.1 This
Section 7 sets out our data retention policies and procedures, which are
designed to help ensure that we comply with our legal obligations in relation
to the retention and deletion of personal data.
6.2 Personal
data that we process for any purpose or purposes shall not be kept for longer
than is necessary for that purpose or those purposes.
6.3 We
will retain your personal data as follows:
(a) contact
data will be retained for a minimum period of 5 years following the date
of the most recent contact between you and us, and for a maximum period of 20
years following that date.
(b) account
data will be retained for a minimum period of 5 years following the date
of the most recent contact between you and us, and for a maximum period of 20
years following that date.
(c) communication
data will be retained for a minimum period of 5 years following the date
of the most recent contact between you and us, and for a maximum period of 20
years following that date.
6.4 Notwithstanding
the other provisions of this Section 7, we may retain your personal data where
such retention is necessary for compliance with a legal obligation to which we
are subject, or in order to protect your vital interests or the vital interests
of another natural person.
7. Your rights
7.1 In
this Section 8, we have listed the rights that you have under data protection
law.
7.2 Your
principal rights under data protection law are:
(a) the
right to access - you can ask for copies of your personal data;
(b) the
right to rectification - you can ask us to rectify inaccurate personal data
and to complete incomplete personal data;
(c) the
right to erasure - you can ask us to erase your personal data;
(d) the
right to restrict processing - you can ask us to restrict the processing of
your personal data;
(e) the
right to object to processing - you can object to the processing of your
personal data;
(f) the
right to data portability - you can ask that we transfer your personal data
to another organisation or to you;
(g) the
right to complain to a supervisory authority - you can complain about our
processing of your personal data; and
(h) the
right to withdraw consent - to the extent that the legal basis of our
processing of your personal data is consent, you can withdraw that consent.
7.3 These
rights are subject to certain limitations and exceptions. You can learn more
about the rights of data subjects by visiting https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
7.4 You
may exercise any of your rights in relation to your personal data [by written
notice to us, using the contact details set out below].
8. About cookies
8.1 A
cookie is a file containing an identifier (a string of letters and numbers)
that is sent by a web server to a web browser and is stored by the browser. The
identifier is then sent back to the server each time the browser requests a
page from the server.
8.2 Cookies
may be either "persistent" cookies or "session" cookies: a
persistent cookie will be stored by a web browser and will remain valid until
its set expiry date, unless deleted by the user before the expiry date; a
session cookie, on the other hand, will expire at the end of the user session,
when the web browser is closed.
8.3 Cookies
may not contain any information that personally identifies a user, but personal
data that we store about you may be linked to the information stored in and
obtained from cookies.
9. Managing cookies
9.1 Most
browsers allow you to refuse to accept cookies and to delete cookies. The
methods for doing so vary from browser to browser, and from version to version.
You can however obtain up-to-date information about blocking and deleting
cookies via these links:
(a) https://support.google.com/chrome/answer/95647
(Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
(Firefox);
(c) https://help.opera.com/en/latest/security-and-privacy/
(Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
(Internet Explorer);
(e) https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac
(Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
(Edge).
9.2 Blocking
all cookies will have a negative impact upon the usability of many websites.
9.3 If
you block cookies, you will not be able to use all the features on our website.
10. Amendments
13.1 We
may update this policy from time to time by publishing a new version on our
website.
13.2 You
should check this page occasionally to ensure you are happy with any changes to
this policy.
11. Our details
14.1 This
website is owned and operated by Discount Fireworks Ltd
14.2 We
are registered in England under registration number 03743124, and our
registered office is at 22 Seven Ways Parade, Woodford Avenue, Ilford,
Essex, IG2 6JX
14.3 Our
principal place of business is at 22 Seven Ways Parade, Woodford Avenue,
Ilford, Essex, IG2 6JX
14.4 You
can contact us:
(a) by
post, to the postal address given above;
(b) using
our website contact form;
(c) by
telephone, on 02082200142 or
(d) office@discountfireworks.co.uk
15. Data protection officer
15.1 Our
data protection officer's contact details are the same as above.